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Trying to find out what communicator is talking about, chatbot asks leading questions.
If further customer responses remain unclear, the program continues to repeat the same clarifying questions again and again.
Our AI Interaction Designers use the principles of intuitive UX, the power of AI, and the strength of concise conversational writing.
Chatbot virtual assistants are increasingly suggested for handling various tasks in both business-to-consumer (B2C) and business-to-business (B2B) environments.
However, many individual businesses and B2B companies need more sophisticated algorithms, which first, is too expensive, and second, it’s not clear whether it will work properly.
Accordingly, in this case, AI-chatbots will not be able to respond appropriately to the situation in order to satisfy customers and win their trust.
Analyzing AI-powered bots’ disadvantages, it is impossible to avoid possible ways of resolving those dilemmas.
Here is my suggestion about what can improve the quality of chatbots and what developers should consider: Improving language understanding has great potential to solve numerous problems.